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After my house was listed, pandemic hit the markets. Despite the odds, Manel Sousou was able to bring the sale to closure during a pandemic at more than the listing price exceeding the online estimates with her perseverance.
Manel was instrumental in the sale of our home. She has a great eye for staging and was able to secure a buyer for us in a short time frame. Overall, the process was smooth and efficient.
Over the last 3 months, Manel both helped us both in buying a new house and selling our existing house. There are three key things that impressed me about Manel.
- Knowledge: When we made our first offer, Manel immediately told us that it is way off and won't stand. Right away she set our expectations of what the rough range is that we should expect. And she was spot on. The house got 4 competing offers in exactly her anticipated range. Similarly while putting our house for sale she correctly anticipated what the market is going to look like and what price range we should expect.
- Responsiveness: As any other nervous homeowner, we were reaching out to Manel with most of our mundane questions. I believe I would have 100+ texts with Manel at that point. Manel never expressed any frustration with us - in fact I could not recall a time when she took more than 2 hours to respond to us. I am absolutely sure Manel has 100+ clients; we always felt that she was exclusively working for us.
- Authenticity: We had a pretty tricky situation while selling our house. Essentially the buyer tried to trick us. We went through multiple rounds of negotiation and reached to a final offer. In the middle of Escrow, the buyer went back on their word and started negotiating again. The gap was not huge and I have seen real estate agents just making up for the gap to get the sale through. However, Manel showed great ethics and authenticity here. Clearly the buyer was being unprofessional and was not showing respect. Instead of taking the shortcut, Manel pulled us out and helped us to reach a deal with another buyer.
Manel S represented us as we pursued buying our dream home in Dublin. Her professionalism, local knowledge, communication and perseverance helped us achieve that dream. Manel's navigation of a multi-bid situation during the buying process, while representing our best side to the sellers was impressive.
Given her success with the purchase of an upgrade, she was a natural choice in representing us to sell our current home. While market conditions change continuously, when selling a home you need someone consistent, resourceful, agile and masterful in the negotiation process. Manel was great source of advice, every step of the way.
Manel helped us find local contacts to prepare our home for selling, including painters, window cleaners, home inspectors, window technician, home cleaners, fence repair technician, etc. Our home was prepped within a week of us moving out ! Manel drove the whole process and the quick wrap up is commendable. Staging of our home was free with the contract. Our home was staged to look impeccable and staging added a ton of value to highlight the beauty and assets of our home. Photography of our staged home by a talented photographer provided high resolution photographs that created a impressive listing.
I would re-hire Manel in an instant if we ever decided to make a real-estate change in the future. She has been a total game-changer for us.
Manel Sousou was our realtor when we sold our home on Sugarloaf Court in Dublin, California. She is very knowledgeable about the market in our area. She guided us through every step of the way. We chose to update our home before putting it on the market, and Manel's guidance and help was invaluable. We had never done a home remodel, so having Manel's suggestions made our remodel not only beautiful, but very cost effective!!! Manel was so responsive and willing to answer any questions we had about the process: and, we had a lot of questions. 🙂 Our house sold in just 6 days on the market! Thank you Manel for your excellence and expertise! We couldn't have done it without you.
Great experience with Manel ! Very professional and take care client all the time . Good knowledge , take good responsibility . Oftentimes buy and sell can be difficult processes but she handles all situation well and bring great outcome .
Manel has helped me sell multiple properties in the last 7 years. She is one of the best agents out there. One of my properties was listed with another agent and it would not sell. When I hired Manel, we sold the home within the first week she took over the listing and she negotiated over asking. She is hands-on, detail oriented and trustworthy. She makes sure your home is professionally staged, cleaned and in its best condition for sale. She knows the market better than anyone else in her area and I would highly recommend her.