Manel came highly recommended from friend of ours. So, when we first met Manel, we had that connection right away from beginning to the end. Everything went very smooth, and our experience was very amazing. Whether it's morning or it's evening, she's treating us as we are the only client of her.
The trust was great. She was transparent through the process and also very responsive at the same time. She communicated with us very promptly, whether it was early morning or late night. She made sure, she's available. Manel works from her heart. We are very grateful that we have met Manel. Our experience with her has been amazing.
Manel is so wonderful to work with! She is warm, friendly, and very knowledgeable. We love that she is a Dublin native and knows the area front and back. She found us a buyer for our house before it even hit the market, for more than what we expected and in less than a week after our first meeting with her. For us that was the ideal situation, given the COVID crisis.
Manel is an amazing Realtor but also an amazing person! She treats all her clients like family and looks out for their best interest. She was honest and responsive. We have fun trust in her in helping us with our biggest asset. Truly a blessing that she was referred to us.
We are very pleased with Manel and her team! We interviewed multiple agents and Manel stood out of the pack. Manel is very humble, knowledgable, experienced and responsive. She had solutions for everything, and the entire process was handled professionally.Our experience has been amazing working with her. Highly recommend her!
Working with Manel has been an incredible journey for us. We actually switched realtors and felt the need to contact the Manel since she were the top sellers in our area. Our home was on the market for approximately 2 months before calling the Manel Sousou team. The whole team was welcoming and always keeping us in "the loop" of everything that was going on. Manel very personable and has great knowledge on how to deal with different situations. Manel sold our home within a few days for $157k over asking and then helped us a buy another home in a very competitive market. She is truly a blessing!
We can't find enough words to express how excellent our experience was selling our home through Manel! Her network is so strong & broad that we received multiple offers and accepted within 4 days at the highest value in our neighborhood! She is extremely responsive and knowledgeable. She shows up every single time, no matter how small the matter and she acknowledges and advocates for her client's best interest first. She and her team are technologically savvy and helped move the transaction along seamlessly. Most importantly, she let us voice our concerns and supported our ideas while preparing us for the best and worst case scenarios. Trust the reviews and go with Manel!
Over the last 3 months, Manel both helped us both in buying a new house and selling our existing house. There are three key things that impressed me about Manel. - Knowledge: When we made our first offer, Manel immediately told us that it is way off and won't stand. Right away she set our expectations of what the rough range is that we should expect. And she was spot on. The house got 4 competing offers in exactly her anticipated range. Similarly while putting our house for sale she correctly anticipated what the market is going to look like and what price range we should expect. - Responsiveness: As any other nervous homeowner, we were reaching out to Manel with most of our mundane questions. I believe I would have 100+ texts with Manel at that point. Manel never expressed any frustration with us - in fact I could not recall a time when she took more than 2 hours to respond to us. I am absolutely sure Manel has 100+ clients; we always felt that she was exclusively working for us. - Authenticity: We had a pretty tricky situation while selling our house. Essentially the buyer tried to trick us. We went through multiple rounds of negotiation and reached to a final offer. In the middle of Escrow, the buyer went back on their word and started negotiating again. The gap was not huge and I have seen real estate agents just making up for the gap to get the sale through. However, Manel showed great ethics and authenticity here. Clearly the buyer was being unprofessional and was not showing respect. In stead of taking the shortcut, Manel pulled us out and helped us to reach a deal with another buyer.
I came across Manel when I saw 3 of her For Sale signs in my neighborhood all at the same time. Within a few days, all homes had updated to Sales Pending. I had asked my neighbors how it was working with her, and all their feedback was exceptional. From there, we knew she was the right agent for us. Manel helped us sell our Dublin home 2 weeks before we listed it for sale. She was able to find a buyer in her huge network and we sold off-market. This was amazing for us because we were initially discouraged from selling our home during Covid because of all the foot traffic from open houses. She also negotiated a rent back for us which allowed us an extra 2 months to search for our forever home. Since Manel is in this exclusive email distribution for only top agents in California, she forwarded us the coming soon listing for our forever home before it was available for the general public. Without a doubt, Manel is the best real estate agent we have ever worked with. You can tell she genuinely cares about her clients and she aligns herself to all your needs. After three months of working with her, she has never missed my phone call. She is always responsive via email and text messages. She also has a team working behind the scenes for her that is on top of everything. I am so pleased to have had the opportunity to work with Manel. If you are in search of a real estate agent who is compassionate, caring, responsive, experienced, very networked, admired by her peers, and willing to fight for her clients, then Manel is the agent for you!
Manel represented us as we pursued buying our dream home in Dublin. Her professionalism, local knowledge, communication and perseverance helped us achieve that dream. Manel's navigation of a multi-bid situation for a model home, during the buying process, while representing our best side to the sellers was impressive. Given her success with the purchase of an upgrade, she was a natural choice in representing us to sell our current home. While market conditions change continuously, when selling a home you need someone consistent, resourceful, agile and masterful in the negotiation process. Manel was great source of advice, every step of the way. Manel helped us find local contacts to prepare our home for selling, including painters, window cleaners, home inspectors, window technician, home cleaners, fence repair technician, etc. Our home was prepped within a week of us moving out ! Manel drove the whole process and the quick wrap up is commendable. Staging of our home was free with the contract. Our home was staged to look impeccable and staging added a ton of value to highlight the beauty and assets of our home. Photography of our staged home by a talented photographer provided high resolution photographs that created a impressive listing. I would re-hire Manel in an instant if we ever decided to make a real-estate change in the future. She has been a total game-changer for us.
I highly recommend Manel to anyone looking to sell their home. After interviewing realtors I chose Manel for a few reasons. Firstly, she has been selling homes in my area for many years and has an awesome reputation and track record. Secondly, Manel is very professional, prepared, and really listened to what I wanted, and worked within the time frame I desired. Lastly, meeting Manel at our children’s school years ago I knew Manel to be honest, caring, and very hardworking. I knew that selecting Manel would have my best interest. I was impressed the moment I hired her. She immediately set up a plan to prepping, stage, and market my home. She guided me through the whole process. She arranged for several workers to come to my home. They were all very professional and did excellent work. Her staging team came in and transformed my home. It was amazing. Manel always returned my calls promptly and kept me informed. Through the process, she earned my trust and made the sale of my home seamless. She had a high expectation of the value of my home and we even exceeded that amount. In the end, Manel and her team were outstanding and made me feel as if I were their only client.